great customer service, clean area
- Imad Jawad, 05/06/2019
great customer service, clean area
- Imad Jawad, 05/06/2019
I needed special storage forfamily photos. They were very helpful in helping me select the right unit.
- Kim, 04/17/2018
I called a number I got off the internet on Labor Day weekend and reserved a storage unit. Because I have AAA they said I would get the 1st month free and a $20 gift card. Well when I got there the attendant was a fill in and said that he knew about the AAA discount but nothing about the gift card and if I came back the next day (Sunday) the person there would know more about it and there might be other specials I qualify for.... So, I went back the next day and the attendant was again, a fill in, but he didn't know about the AAA discount or the gift card..... so he called someone at another store and then said he could do the discount for the first month free but the gift card was not from them. I told him that I called late and got a service that found a storage near me.... than he said maybe it was from your company. I got checked in and there was a lock on the storage unit and I said I would come back later and he said he would have the lock off by the time I returned. When I did return the lock was off and I saw how small the unit was (I thought it would be big enough ) So I called bright and early the next morning to ask if I could move into a larger unit and the girl on the phone was delightful and said it would be no problem, she took care of everything for me. and when I came in at lunch time to do the paperwork she was also very knowledgeable and professional. I think if you make arrangements and reservations for another company they need to be aware of what the customer expects so everyone is on the same page.... you know.... so they have the answers and no one feels confused.
- Lorna, 09/14/2015
Mailing Address:
Uloop Inc.
306 S. Washington Ave
Suite 400
Royal Oak, MI 48067
Telephone Support:
312.854.7605
Email Support:
greg@uloop.com